Frequently Asked Questions

How do I book a taxi with Premier?

Booking is quick and easy. You can call, book online, or use the Premier Taxi App for instant booking and live driver tracking in Blackpool taxis and surrounding areas.

Can I pre-book a taxi in advance?

Yes. You can pre-book for any date and time with no extra charge. This is ideal for airport taxis, early appointments, business travel and nights out.

Can I track my taxi in real time?

Yes. The Premier Taxi App allows you to see your driver's location, estimated arrival time and vehicle details in real time.

Do you offer pick-ups or drop-offs at multiple locations?

Yes. Multiple pick-ups or drop-offs can be arranged in advance, and we will confirm the route and quote before you book.

How early do I need to book my taxi?

Advance booking is recommended, especially for airport taxis and long-distance travel. Local journeys often need little notice, and short-notice bookings may be possible subject to availability.

Are you a local business?

Yes. Premier is a locally operated, independent business providing reliable transport services across Blackpool taxis and the Fylde Coast.

What payment methods do you accept?

We accept cash, all major credit and debit cards, and contactless payments in the cab at no extra charge. Corporate account billing is also available.

Do you charge extra for card payments?

No. There are no additional fees for card or contactless payments.

How are fares calculated?

Fares are calculated based on distance and time in line with local council guidelines. Fixed-price quotes are available for long-distance journeys, airport taxis and selected pre-booked transfers.

Are your prices per vehicle or per person?

All quoted prices are per vehicle, not per person.

Are there any hidden charges?

No. The price quoted at the time of booking is the price you pay.

How do I pay?

Payment can be made by cash or card to the driver. For long-distance journeys and some airport taxis, we can also take payment via a secure remote payment link.

Will you contact me the day before I travel?

No. Bookings are stored in our computer system and allocated to drivers in advance. You are welcome to call us on 01253 407170 if you want to confirm any details before your trip.

Can I arrange multiple pick-ups or drop-offs on one booking?

Yes. If you need more than one pick-up or drop-off point, tell us when you book and we will tailor the route and price to your journey.

Are your airport transfer drivers and vehicles fully licensed?

Yes. All drivers are fully licensed and DBS-checked, and our vehicles are regularly inspected and tested for safety.

Do you provide child car seats or booster seats for airport transfers?

Child or booster seats are not required in a licensed Private Hire or Hackney vehicle. If preferred, we ask customers to supply their own child seat, which we can store securely until the return journey.

Can you handle airport transfers for groups larger than 6 passengers?

Yes. For larger groups, we can allocate multiple vehicles so everyone travels comfortably and on time.

How far in advance should I book an airport taxi?

As early as possible. We recommend booking at least 48 hours in advance, especially during busy periods. Short-notice airport taxis can sometimes be arranged, subject to availability.

Are airport transfer prices quoted per person or per vehicle?

Airport transfer prices are quoted per vehicle, not per person, which is often better value for families and groups.

Are there any hidden charges on airport transfers?

No. The price confirmed at booking is the price you pay, with no hidden extras.

What vehicles are available for airport transfers?

We provide saloon and estate cars, 6 seater vehicles and executive LUX vehicles. We will match the right vehicle to your luggage and passenger requirements.

How much experience do you have with airport transfers?

Our team has years of experience with airport taxis and private hire travel, with a strong focus on punctual, reliable service.

Which airports do you cover for transfers?

We cover major UK airports including Manchester Airport transfers, Liverpool Airport transfers, Leeds Bradford, Newcastle, Birmingham, East Midlands, Heathrow, Gatwick, Stansted, Luton, London City and Edinburgh, plus others on request.

How can I pay for my airport transfer?

You can pay cash or card to the driver, or use a secure remote payment link before travel, whichever suits you best.

Are you a local airport transfer company or a national agent?

We are a local, independent taxi company serving Blackpool taxis and the Fylde Coast, not a national agent or call centre.

Can I pay at the airport when the driver collects me?

No. For one-way collections from out of town, we send a secure payment link by email when you book.

What types of vehicles do you offer?

Premier operates a large fleet including standard saloons, estate cars, 6 seater minibuses and executive vehicles for local and longer-distance travel.

Can I request a female driver?

Yes. You can request a female driver at the time of booking, subject to availability.

Do you supply child car or booster seats?

Child or booster seats are not required in a licensed Private Hire or Hackney vehicle. Customers may provide their own child seat for long-distance journeys if preferred, and we can store it securely until the return journey.

Can I book for more than 6 passengers?

Yes. Larger groups can be accommodated using multiple vehicles where necessary.

Do you operate 24/7?

Yes. Premier operates 24 hours a day, 7 days a week, including public holidays.

Which areas do you cover?

Premier serves Blackpool taxis, Lytham St Annes taxis, Bispham taxis, Poulton-le-Fylde, Thornton Cleveleys, Fleetwood and surrounding areas. We also provide nationwide transfers across the UK.

Are your drivers licensed and experienced?

Yes. All drivers are fully licensed, DBS-checked, have passed a medical, and have strong local knowledge across Blackpool and the Fylde Coast.

What safety measures do you have in place?

Vehicles are regularly inspected and cleaned. Vehicles are tracked, drivers follow strict safety procedures, and you receive driver and vehicle details before pick-up.

How can I contact Premier if I have an issue?

You can contact us at any time for assistance.

I've lost something in one of your vehicles, can you help?

Yes. Please contact us as soon as possible and we will do our best to help.

I can't get out the house, can you pick up a prescription or item from a shop for me?

Yes. We can collect prescriptions and up to 5 items from a shop for you, excluding age-restricted goods.

Who are your drivers licensed with?

All of our drivers are licensed with either Blackpool Council or Fylde Council and live locally.

How do I become a taxi driver?

You can contact our recruitment manager Sabrina on 07577 615915. She will invite you in for an informal chat, explain the process and help you work towards obtaining your Private Hire badge.